Terms & Conditions

1.1 These terms of service apply to your use of our website,https://mwjkuy.myshopline.com (the "Website") and our mobile application (the "App"), both as amended from time to time (together referred to as the "The Sole Supplier Marketplace") whether as a website visitor, seller or a buyer

1.2 BY USING OUR WEBSITE OR BY DOWNLOADING OUR APP, YOU CONFIRM THAT YOU ACCEPT THESE TERMS OF SERVICE IN FULL AND THAT YOU AGREE TO COMPLY WITH THEM. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT USE OUR WEBSITE OR DOWNLOAD OUR APP. WE WILL ALSO ASK YOU TO ACCEPT THESE TERMS WHEN REGISTERING FOR AN ACCOUNT AND/OR MAKING A PURCHASE THROUGH THE SOLE SUPPLIER MARKETPLACE.

1.3 Every time you wish to use The Sole Supplier Marketplace, please check these terms regularly to ensure that you understand the terms that apply at that time.

1.4 Amongst other things, these terms of service set out the terms and conditions under which you browse or buy products on The Sole Supplier Marketplace and form the basis of the agreement between you and the seller of any product you buy on The Sole Supplier Marketplace. In addition to these terms:

• where you sell a product through The Sole Supplier Marketplace, the seller terms apply; and
• our privacy policy and cookie policy will also apply to all uses of The Sole Supplier Marketplace.

1.5 These terms of service do not apply to your purchase of a product from a third-party website linked to via The Sole Supplier Marketplace.

1.6 We reserve the right, from time to time, without prior notice, to:

• update and change The Sole Supplier Marketplace, including any content we link to on The Sole Supplier Marketplace as we see fit;
• stop providing The Sole Supplier Marketplace, or features of The Sole Supplier Marketplace, to you or to members generally or create usage limits for The Sole Supplier Marketplace;
• permanently or temporarily terminate or suspend your access to The Sole Supplier Marketplace, without liability, if in our sole determination you violate any provision of these terms of service.

2. About Sole Supplier

2.1 The Sole Supplier Marketplace is owned and operated by The Sole Supplier Limited ("Sole" "Us" "We"). We are registered in England and Wales under company number 09098756 and have our registered office address at: Ckr House 70 East Hill, Dartford, Kent, DA1 1RZ. Our VAT number is 220675526.

2.2 We grant you the right to use our App and/or our Website, as permitted in these terms of service, which we may amend from time to time.

2.3 To contact us, please email wenjiemei@gmail.com

3. Our Services

Sole as The Sole Supplier Marketplace

3.1 We enable users of The Sole Supplier Marketplace to buy and sell products. We do not sell any products directly ourselves. Note that if you buy a product on or through The Sole Supplier Marketplace, the contract for sale is between the seller and the buyer, and Sole is not a party to that contract. We do not, at any time, have possession of the product(s).

3.2 In order to purchase a product, you must first register as a member of The Sole Supplier Marketplace.

3.3 You can register by providing all information required or by signing in with your Facebook (or other social network) account details.

3.4 You will also be required to provide a payment method before you will be permitted to purchase any product. We do not store any information in relation to your payment method. This is processed and stored by the designated payment provider.

3.5 If you are considering buying a particular product, please read the description of the product carefully before placing your order. If you have any questions regarding the product you should raise this directly with us before you place your order. We will answer your query on behalf of the seller.

3.6 You acknowledge that once you place an order, you are making an irrevocable offer to purchase that product and are committing to pay the seller the amount shown in the purchase flow. See paragraph 4 below for payment and delivery information.

3.7 If the seller is unable to accept your order, we will inform you of this via email and will not charge you for the product. This might be because the product is no longer available, we have identified an error in the price or description of the product or because the seller is unable to meet a delivery deadline you have specified.

3.8 Otherwise, once you receive the email order confirmation from us, a binding contract of sale is formed between you and the seller.

Sole as an Affiliate Marketer

3.9 In addition to enabling you to purchase products from sellers on The Sole Supplier Marketplace, we may also provide you with links to other third party websites where you will be able to purchase products that you are interested in, for which we receive affiliate marketing fees from the affiliate third party website(s) ("Third Party").

3.10 By your use of our Website and/or App, you agree that that we will track you from the Website and/or App through to the Third Party where you make a purchase (whether that is of the product you clicked on the Website and/or App or another product entirely) and you accept that we may be paid an affiliate payment in accordance with the terms below and our Privacy and Cookie Policy.

3.11 The affiliate payments we receive from Third Parties tend to take one of the following forms of payment:

• a payment each time you click through to a Third Party and purchase a product from their website; or
• payment for advertising on our Website and/or App, or other additional exposure that we may provide (such as within the emails to our customers), albeit if you do click one of our advertisements and make a purchase we may receive an affiliate payment from that sale, or other sales that you make on that website.

3.12 In each case the payment we receive may, or may not, be linked to the product that you originally clicked on our Website and/or App. For example, we may still receive an affiliate payment if you purchase a different product from the same site.

3.13 Any and all data you provide to us (personal or otherwise) will be dealt with in accordance with our privacy policy and all data you provide to any Third Party (personal or otherwise) by means of their website will be dealt with in accordance with any privacy policy that may apply to the use of such website.

3.14 The links we provide to Third Parties should not be interpreted as approval by us of the linked websites or any of the information you may obtain from them. We have no control over the contents of those sites or resources. Purchases that you make from those Third Parties are from those sites and will be on their terms, not ours. For the avoidance of doubt, any returns that you would like to make should be to the retailer from whom you purchased the goods.

3.15 Product details may vary from retailer to retailer and country to country. The specifications shown on our Website and/or App are indicative only, and you should check the product details and specifications on the website that you make any purchase from, as well as ensuring that you carefully consider their purchase terms.

4. Payment and Delivery

4.1 Where you have ordered a product on The Sole Supplier Marketplace, the terms of this paragraph 4 shall apply.

4.2 All prices include any applicable VAT.

4.3 The price of a product as stated on The Sole Supplier Marketplace does not include delivery charges and/or other charges (such as customs charges or processing fees, if applicable). Any delivery charges or other charges will be made clear before the check-out process.

4.4 Payments for all products must be paid in Pound Sterling or such other currency as stated on our website from time to time. Payment will be taken when we send you an email order confirmation.

4.5 The Sole Supplier Marketplace sets out the method of payments that we are able to accept and the delivery options available to you.

6. Availability and The Sole Supplier Marketplace content

6.1 We do not guarantee that The Sole Supplier Marketplace, or any content on our The Sole Supplier Marketplace, will always be available or be uninterrupted. We may suspend, withdraw or restrict the availability of all, or any part of, or item upon, our The Sole Supplier Marketplace for business or operational reasons. The Sole Supplier Marketplace may be unavailable from time to time due to mechanical, telecommunication, software, hardware and third-party failures. We cannot predict or control when such downtime may occur nor control the duration of such downtime.

6.2 You are also responsible for ensuring that all persons who access our The Sole Supplier Marketplace through your internet connection are aware of these terms of service and that they comply with them.

6.3 The content on The Sole Supplier Marketplace is provided for general information only. It is not intended to amount to advice on which you should rely. Any claims that are made in respect of any products on The Sole Supplier Marketplace (including shoes) are claims which we have understood are made by the manufacturer or seller. Should you have any question about any of them you should contact either:

• the shop selling them, or the manufacturer, in respect of products sold via Third Parties; or
• us and we will liaise with the seller, in respect of products sold on The Sole Supplier Marketplace.

6.4 Although we make reasonable efforts to update the information on our The Sole Supplier Marketplace, we make no representations, warranties or guarantees, whether express or implied, that the content on our The Sole Supplier Marketplace is accurate, complete or up to date, or that any product may be available from any seller or Third Party. In particular, we are not responsible for misprints, out-of-date information, technical or pricing inaccuracies, typographical or other errors appearing on The Sole Supplier Marketplace.

6.5 Please note that The Sole Supplier Marketplace may contain images of trainers that may vary slightly from the photos provided of them (in particular, in respect of the colour, which may differ slightly depending on the lighting). As we are not the seller of any products shown or linked to via The Sole Supplier Marketplace, we have no control and do not give any commitment relating to the existence, quality, safety, truth or accuracy of any picture or description of the products, and we have no liability in this respect.

7. The App System Requirements and Updates

7.1 Where you are using the App, the ways in which you can use the App and related documentation may also be controlled by the relevant appstore's rules and policies (which may be Google or Apple) ("Appstore Rules"). In the event of any conflict or inconsistency between these terms of service and the Appstore Rules, the Appstore Rules shall prevail.

7.2 The App requires a compatible Apple iPhone, where the minimum OS is iOS 13.0.

7.3 We are giving you personally the right to use the App as set out above. You may not otherwise transfer the App to someone else, whether for money, for anything else or for free. If you sell any device on which the App is installed, you must remove the App from it.

7.4 From time to time we may automatically update the App and change the service available on the App to improve performance, enhance functionality, reflect changes to the operating system or address security issues. Alternatively we may ask you to update the App for these reasons.

7.5 If you choose not to install such updates or if you opt out of automatic updates you may not be able to continue using the App and the services available on the App.

7.6 If you download or stream the App onto any phone or other device not owned by you, you must have the owner's permission to do so. You will be responsible for complying with these terms, whether or not you own the phone or other device.

7.7 By using the App, you agree to us collecting and using technical information about the devices you use the App on and related software, hardware and peripherals to improve our products and to provide any services to you. To the extent that we collect and use personal data, please see our privacy policy.